Select Page
Titles, User Flow, and Form Fields for a Service Alert System

Titles, User Flow, and Form Fields for a Service Alert System

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio Titles, User Flow, and Form Fields for a Service Alert System   * The university name where this project took place is hidden in these examples. On my resume, look for the following role:...
UX Upgrades for Billing, Email, and Document Upload

UX Upgrades for Billing, Email, and Document Upload

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio UX Upgrades for Billing, Email, and Document Upload   * The university name where these projects took place is hidden in these examples. On my resume, look for the following role: 08/2007...
Design Thinking Activities for a Library Website Taxonomy

Design Thinking Activities for a Library Website Taxonomy

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio Design Thinking Activities for a Library Website Taxonomy   * The university name where this project took place is hidden in this example. On my resume, look for the following...
A Process-Flow Diagram for a Custom Knowledge Base

A Process-Flow Diagram for a Custom Knowledge Base

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Process-Flow Diagram for a Custom Knowledge Base   The Challenge Pages of requirements for a knowledge base being developed were proving too complicated to be useful. Conversations among...
A Customer Persona for a Content Migration System

A Customer Persona for a Content Migration System

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Customer Persona for a Content Migration System   The Challenge The client wanted to understand what the priorities were for a variety of managers responsible for migrating large...